Product Shipping and Return Policy for Luminari Hive:
Shipping Policy
Overview
At Luminari Hive, we strive to get your products to you as quickly and efficiently as possible. We offer shipping options to fit your needs.
Shipping Options
- Standard Shipping: 3-7 business days within the continental United States. $9.99 flat rate.
- Expedited Shipping: 2-3 business days within the continental United States. $19.99 flat rate.
- International Shipping: 7-14 business days. Rates vary depending on destination.
Shipping Timeline
- Orders placed before 12pm EST will ship same day.
- Orders placed after 12pm EST will ship next business day.
Return Policy
Overview
At Luminari Hive, we want you to be completely satisfied with your purchase. If for any reason you're not satisfied, we offer a flexible return policy.
Return Eligibility
- Products must be returned within 30 days of delivery.
- Products must be in original condition with all original packaging and tags attached.
Return Process
1. Initiate Return: Contact our customer service team at mailto:support@luminarihive.com to initiate the return process.
2. Return Shipping: Customer is responsible for return shipping costs.
3. Refund: Refund will be issued within 5-7 business days of receiving returned product.
Refund Options
- Full Refund: Product price will be refunded in full.
- Exchange: Product can be exchanged for a different size or color.
- Store Credit: Product can be returned for store credit.
Exceptions
- Final Sale Items: Final sale items are not eligible for return or exchange.
- Damaged or Defective Items: Damaged or defective items will be replaced or refunded.
Contact Us
If you have any questions or concerns about our shipping or return policy, please contact our customer service team at mailto
